How to install McAfee Logon Collector using a non-JRE install package
Technical Articles ID:
KB90879
Last Modified: 9/11/2018
Last Modified: 9/11/2018
How to install McAfee Logon Collector using a non-JRE install package
Technical Articles ID:
KB90879
Last Modified: 9/11/2018 Environment
McAfee Logon Collector (MLC) version 3.0.9
Summary
On June 30, 2018, all MLC install packages were removed. If you already had an existing MLC installation, or downloaded an install package before the removal, this change has no impact on you. If you previously downloaded a legacy installation package for MLC that contains a JRE, McAfee recommends that you retain it so you can use it to reinstall MLC, if the future need arises.
Problem
You download and try to install MLC. During the installation, you are asked to specify the JRE location. You do not have JRE installed or are not sure of the executables location. There is no Skip button and Next is grayed out, so you cannot move past this step of the installation and must click Cancel.
Cause
MLC does not work without JRE, so you must provide the location of JRE to continue with the installation. NOTE: If you try to install the reposted MLC package using an unsupported JRE package, the MLC installer prevents the installation from completing. The supported packages are listed in the table in the Related Information part of this article. Solution
Install Java and MLC using the following method:
Related Information
Frequently Asked Questions: Can I contact Technical Support for an older version of MLC which has a JRE included? No. McAfee does not distribute or provide a copy of MLC with bundled JRE. You must download the JRE separately as documented above. Can I upgrade my MLC server to any JRE version? What if I want to upgrade to the latest version available? Only JRE versions with which McAfee has completed Quality Assurance (QA) testing are supported. What versions of JRE are supported? The following releases of MLC and JRE are supported:
Affected ProductsGlossary of Technical Terms |
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