Certain server tasks that use the data channel still display in progress after the expire time for the task is reached. The problem only occurs if the data channel action was unsuccessful in contacting one or more clients. 

Example tasks include:

• Any task that does a push agent install.
• A task that performs an Agent wake-up call.

To confirm the problem, run the following SQL query:
 
NOTES:

• The query returns a count of all rows in the data channel work queue table, where the expire time is two or more days in the past.
• On a McAfee ePO server functioning properly, the query returns zero results.

The EPODataChannelDataMT table grows over time and never reduces in size.

To confirm the problem, run the following SQL query:
 
NOTES:

• On a working McAfee ePO server, the row count on that query is low. Exactly how low depends on how busy the data channel is in the environment
• The issue is confirmed when the row count returns hundreds of rows.