| Reference Number |
Related Article |
Found In | Fixed In | Issue Description |
| MA-9723 | - | 5.6.0 | 5.7.0 | Issue: The McAfee Audit manager crashes when restarting the McAfee Agent service, or when executing any deployment task. (Windows only) |
| MA-8540 | KB93910 | 5.6.0 | 5.7.0 | Issue: The deployment task runs on MVISION ePO automatically, even when the auto update option is disabled. (Windows only) |
| MA-6308 | - | 5.6.0 | 5.6.6 | Issue: [Security] The |
| MA-10729 | KB93049 | 5.6.0 | 5.6.6 | Issue: You’re unable to upgrade the MA Extension from MA 5.6.2. |
| SAGMA-343 349, 348 |
SB10325 | 5.6.0 | 5.6.6 | Issue: [Security] A "Privilege escalation" vulnerability. |
| MA-6278 | - | 5.6.0 | 5.6.5 HF2 |
Issue: (Windows) Memory issue with McAfee Agent message bus |
| MA-4928 | KB92905 | 5.6.0 | 5.6.5 HF1 |
Issue: (Windows) |
| ENSW 26779 |
KB91655 | 5.6.1 Hotfix 2 |
5.6.2 | Issue: Product compatibility issues with McAfee Agent 5.6.1 Hotfix 2 and the following products:
NOTE: Previously resolved by MA 5.6.1 Hotfix 3. |
| n/a | SB10288 |
5.6.0 | 5.6.2 | Issue: [Security] Privilege escalation vulnerability CVE-2019-3592 which applies to MA. It allows local administrator users to potentially disable some McAfee processes by manipulating the MA directory control. Then placing a carefully constructed file in the MA directory. For details, see the related article. Resolution: Restricted permissions have been added to the install folder to address the vulnerability. NOTE: For a known issue post-installation of MA 5.6.1 HF2, see reference number MA-2136 in the Non-critical known issues section. NOTE: Previously resolved by MA 5.6.1 Hotfix 3. |
| 1272627 MA-3537 |
KB91611 | 5.6.0 | 5.6.2 | Issue: [Installation] Installation intermittently fails. McAfee Agent installer uses a deprecated legacy API to autoregister COM objects. This API intermittently fails to register and so the install fails. Workaround: Rerun the McAfee Agent installer multiple times for successful installation. NOTE: Previously resolved by MA 5.6.1 Hotfix 1. |
| MA-2408 | - | - | 5.6.2 | Issue: (Windows) |
| 1269924 1270155 1270307 1270312 1270396 |
KB91418 | 5.6.0 Hotfix 1 (1264214) |
5.6.1 | Issue: Events generated by some clients are sent back to ePolicy Orchestrator, if the system enters into sleep mode or hibernation mode. The issue is seen only when the event generation is in progress. The reason is because the events aren’t properly removed from the queue. |
| 1270609 | SB10282 | 5.6.0 | 5.6.1 | Issue: [Security] OpenSSL needs to be upgraded to 1.0.2r to fix a security vulnerability in OpenSSL. Resolution: McAfee Agent has bundled OpenSSL 1.0.2r. |
| 1264004 | SB10272 | 5.6.0 | 5.6.1 | Issue: [Security] Incorrect buffer memory access vulnerability. |
| 1265828 | SB10271 | 5.6.0 | 5.6.1 | Issue: [Security] Disclosure vulnerability as part of remote logging feature. Resolution: This issue is addressed by disabling the 'Remote Logging' feature and introducing the 'Single System Troubleshooting' feature. For more information about 'Single System Troubleshooting' feature, see KB91283. |
| 1258401 | KB91003 | 5.6.0 | n/a | Issue: Incompatibility with McAfee Active Response 2.3 or 2.4 with McAfee Agent 5.6 and Data Exchange Layer 5.0. Resolution: If you use the McAfee Active Response client, you must first install a mandatory hotfix on all systems that run the client before you install McAfee Agent 5.6.0 on those systems. See the related article for details. |
McAfee Agent 5.6.x Known Issues
Technical Articles ID:
KB90993
Last Modified: 9/21/2021
Last Modified: 9/21/2021
Environment
McAfee Agent (MA) 5.6.x
Summary
IMPORTANT: McAfee Agent 5.7.0 supersedes MA 5.6.x. For details, see KB93773 - McAfee Agent 5.7.0 Known Issues.
Recent updates to this article:
Product release information
NOTE: McAfee Agent Release notes are now posted on the Product Documentation site.
Known Issues
NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.
Contents
Click to expand the section you want to view:
n/a - not applicable. Resolution didn’t require a McAfee Agent-specific solution.
Back to top
Recent updates to this article:
| Date | Update |
| September 14, 2021 | Updated reference MA-9460 to be resolved with McAfee Agent 5.7.4. |
| July 1, 2021 | Minor formatting changes. No content change. |
To receive email notification when this article is updated, click Subscribe on the right side of the page. You must be logged on to subscribe.
Product release information
NOTE: McAfee Agent Release notes are now posted on the Product Documentation site.
| McAfee Agent (MA) | Release date |
| MA 5.6.6 Hotfix 1 (GA) 4 | November 10, 2020 |
| MA 5.6.6 (General Availability) | September 9, 2020 |
| MA 5.6.5 Hotfix 3 (Released to Support)1 | June 30, 2020 |
| MA 5.6.5 Hotfix 2 (General Availability) | May 28, 2020 |
| MA 5.6.5 Hotfix 1 (General Availability) | May 8, 2020 |
| MA 5.6.5 (General Availability) | April 14, 2020 |
| MA 5.6.4.Hotfix 2 (General Availability) | May 28, 2020 |
| MA 5.6.4 (General Availability) | March 20, 2020 |
| MA 5.6.3 Hotfix 3 (General Availability) | September 28, 2020 |
| MA 5.6.3 (General Availability) | December 10, 2019 |
| MA 5.6.2 Hotfix 1 (General Availability) | September 28, 2020 |
| MA 5.6.2 (General Availability) | September 10, 2019 |
| MA 5.6.1 Hotfix 3 (General Availability) | July 17, 2019 |
| MA 5.6.1 Hotfix 2(General Availability) (no longer available) 3 |
July 8, 2019 |
| MA 5.6.1 Hotfix 1 (Released to Support)1 | June 21, 2019 |
| MA 5.6.1 (General Availability) | May 14, 2019 |
| MA 5.6.0 Hotfix 2 (Released to Support)1 | April 4, 2019 |
| MA 5.6.0 Hotfix 1 (1264214) (General Availability)2 (HF1264214) |
February 26, 2019 |
| MA 5.6.0 (General Availability) | December 11, 2018 |
| 1 | McAfee Enterprise investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
See KB51560 - McAfee Enterprise on-premises product release cycle for more information. |
| 2 | MA 5.6.0 Hotfix 1 (1264214) (GA) is no longer available due to an issue found post-release and documented in: KB91448 - McAfee Agent 5.6 Hotfix 1264214 uploads the same events more than once and results in a backlog on the ePO server. |
| 3 | MA 5.6.1 Hotfix 2 (GA) is no longer available because of an issue found post-release and documented in: KB91655 - Product compatibility issues with McAfee Agent 5.6.1 Hotfix 2. |
| 4 | MA 5.6.6 Hotfix 1 (GA) has been released to support the latest macOS 11.0 (BigSur) release. |
Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Known Issues
NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.
Contents
Click to expand the section you want to view:
| Reference Number |
Related Article |
Found In |
Fixed In |
Issue Description |
| MA-9460 MA-9845 |
KB93814 | 5.6.6 | 5.7.4 | Issue: When you run the Workaround: See the Related Article for details. |
| MA-9448 MA-10934 |
KB93453 | 5.6.6 Hotfix 1 |
5.7.2 | Issue: The installation of McAfee Agent 5.6.6 Hotfix 1 (or MA 5.7.0 and 5.7.1) on a macOS system running macOS 11 ( Resolution: This cosmetic issue is to be addressed in a future release. Open the article and click subscribe, to receive an update. |
| MA-9708 | 5.6.4 | 5.7.0 | Issue: The |
|
| MA-9589 | - | 5.6.4 | 5.7.0 | Issue: McAfee Agent certification files aren’t classified as configuration files on RHEL systems. The files fail to match certain hash values. (RPM based Linux systems) |
| MA-9215 | KB93584 | 5.5.0 | 5.7.0 | Issue: Agent communication fails when |
| MA-9051 | KB93428 | 5.6.0 | 5.7.0 | Issue: McAfee Agent is reporting RHEL 8.1 or later servers, as a Workstation. (Linux) |
| MA-8909 | 5.6.0 | 5.7.0 | Issue: McAfee Agent doesn’t adhere to Oracle Linux 6 STIG. MA for Linux files and folders shows owner as ' |
|
| MA-8417 | - | 5.6.5 | 5.7.0 | Issue: After upgrading McAfee Agent, a duplicate entry is created when the database was corrupted. Issue seen after the MAC address was changed. (Windows) |
| MA-8415 | - | 5.6.5 | 5.7.0 | Issue: McAfee Agent generates multiple health check processes while running the ' |
| MA-8401 | - | 5.6.1 | 5.7.0 | Issue: McAfee Agent fails to create the |
| MA-8393 | KB93483 | - | 5.7.0 | Issue: The mcscript doesn’t successfully spawn and download the updates without a reboot. (Windows) |
| MA-8091 | - | 5.6.5 | 5.7.0 | Issue: MA collects and sends the wrong MAC address to ePO. The MAC addresses |
| MA-7984 | KB93375 | 5.6.0 | 5.7.0 | Issue: McAfee Agent was incorrectly reporting the operating system platform of a multi-session Windows 10 system on Azure as a server. (Windows) |
| MA-6427 | - | 5.6.0 | 5.7.0 | Issue: A read and write permissions issue for some of the files available in the
|
| MA-6006 | - | 5.5.0 | 5.7.0 | Issue: The agent-server communication interval (ASCI) failed with an error 503, due to incorrect number of bytes generated in the signature file. (Windows) |
| MA-5244 | - | 5.6.3 | 5.7.0 | Issue: The |
| MA-5115 | - | 5.6.0 | 5.7.0 | Issue: McAfee Agent wake-up call returns a time-out error as an internal server error. (Linux only) |
| MA-9712 | - | - | 5.7.0 | Issue: [Installation] McAfee Agent didn’t store the uninstall log ( |
| MA-9145 | - | 5.6.5 | 5.7.0 | Issue: [Installation] After installing McAfee Agent, the ownership of |
| MA-8908 | - | 5.6.5 | 5.7.0 | Issue: [Installation] McAfee Agent reinstalls itself. When the McAfee Agent is upgraded, the older |
| MA-8436 | - | 5.6.5 | 5.7.0 | Issue: [Installation] McAfee Agent McAfeeSmartInstaller incorrectly downloads the FrameworkInstall package on the Port 80. Resolution: The package is now downloaded on Port 443 port. (Windows, Linux, and macOS) |
| MA-7907 | - | 5.6.3 | 5.7.0 | Issue: [Installation] McAfeeSmartInstaller didn’t verify if the folder ' |
| MA-7463 | KB92888 | 5.6.2 | 5.6.5 HF2 5.6.4 HF2 5.6.3 HF3 5.6.2 HF1 |
Issue: [Upgrade] Engine upgrade for McAfee Endpoint Security for Mac fails with McAfee Agent 5.6.2 or later. (macOS) The |
| MA-8009 | - | - | 5.6.6 | Issue: [Installation] McAfee Agent failed to install when both Relay and Custom Properties are applied together. (Windows) |
| MA-3554 | - | - | 5.6.6 | Issue: [Installation] Post installation of McAfee Agent, the Agent details aren’t displayed correctly in the McTray UI. (Windows) |
| MA-3463 | - | 5.6.0 | 5.6.6 | Issue: [Installation] Installing McAfee Agent using the command |
| MA-5107 | KB92237 | 5.6.0 | 5.6.6 | Issue: [Installation] Developer verification error seen when you install McAfee Agent on the macOS 10.15. (macOS) |
| MA-5181 | - | 5.6.0 | 5.6.6 | Issue: McAfee Agent Relay Server function forwards all traffic to ePO, not just agent and server traffic. (Windows) |
| MA-4705 | - | 5.6.1 | 5.6.6 | Issue: The McAfee Agent |
| MA-4804 1253793 |
KB91335 | 5.6.0 | 5.6.6 | Issue: McTray closes unexpectedly referencing |
| MA-6287 | KB92584 | 5.6.3 | 5.6.6 | Issue: You see an unexpected number of handles (17000–27000) for the |
| MA-6453 MA-8159 |
- | 5.6.0 | 5.6.6 | Issue: After installing the McAfee Application Control service, the |
| MA-6566 | - | 5.6.0 | 5.6.6 | Issue: The implementation of |
| MA-7814 | KB93216 | 5.6.3 | 5.6.6 | Issue: The |
| MA-7488 | - | 5.6.0 | 5.6.6 | Issue: On Windows Server 2016, the |
| MA-8088 | - | 5.6.0 | 5.6.6 | Issue: Sluggish response when a user tries to log on to the ePO console. (Windows) The " |
| MA-8348 | - | 5.6.0 | 5.6.6 | Issue: The |
| MA-8349 | - | 5.6.0 | 5.6.6 | Issue: Agent-server communication to the ePO server fails because the MA |
| MA-3320 | - | - | 5.6.6 | Issue: Segmentation fault during DAT updates. DAT update task runs and causes nails-update process to |
| MA-4881 MA-5165 |
- | 5.6.0 | 5.6.6 | Issue: (Linux) Disabled ePolicy Orchestrator Event ID 1118, is still uploaded via the McAfee Agent message bus. [Linux - VirusScan] |
| MA-6211 | 5.6.0 | 5.6.6 | Issue: Mcafee agent processes fail to exit, leading to duplicate processes. DAT update tasks report back to McAfee Agent as having an unknown status. (Linux) | |
| MA-7413 | - | 5.6.0 | 5.6.6 | Issue: [Installation] The |
| MA-4976 | - | 5.6.0 | 5.6.5 | Issue: [Installation] When McAfee Agent is installed using a third-party deployment method, the provisioned packages are deleted from the respective database. (Linux) |
| MA-5210 | - | 5.6.0 | 5.6.5 | Issue: In certain situations, McAfee Agent created a socket that incurred a memory leak. Communication between McAfee Agent and Endpoint Security for Linux fails. (Linux) |
| MA-4966 | KB92428 | 5.6.0 | 5.6.5 | Issue: Platform ID incorrectly reported as |
| MA-6208 | KB92583 | 5.6.0 | 5.6.5 | Issue: McAfee Agent prompts the user with a reboot advisory, when the prompt user reboot option is disabled. (Windows) |
| MA-5346 | KB92417 | 5.6.0 | 5.6.4 | Issue: [DXL] DXL installation fails after MA 5.6 is converted from Unmanaged mode (using the native install method) to ePO Managed mode. Workaround: See the related article for details. NOTE: MA 5.6.4 introduces an extra install option to install MA in Unmanaged mode. |
| MA-3544 | KB92149 | 5.6.0 | 5.6.4 | Issue: McAfee Agent fails to communicate to an ePO server or remote Agent Handler. Invalid characters are collected from the client. Agent log records the following error:
|
| MA-4858 | KB92370 | 5.6.0 | 5.6.4 | Issue: The Auto Update task in the Endpoint Security (ENS) console on the client is unexpectedly removed. The problem is seen after you provision the McAfee Agent from Unmanaged mode (standalone install) to Managed by ePO mode. |
| MA-4570 | KB92194 | 5.6.0 | Issue: [Non-Windows systems] The following message is recorded in |
|
| MA-5247 | KB92472 | 5.6.0 | 5.6.4 | Issue: Upgrade of an unmanaged McAfee Agent to 5.6.x builds removes any user-added repositories. |
| MA-4859 | - | 5.6.0 | 5.6.3 | Issue: McAfee Agent pre-uninstall scripts don’t verify McAfee managed product dependency before uninstall. (Linux) |
| MA-3296 | - | 5.6.0 | 5.6.3 | Issue: (Windows) McAfee Agent doesn’t retain the Agent GUID during force install through command line. |
| MA-4619 | KB91880 | 5.6.0 | 5.6.3 | Issue: On-demand scan logs contain garbled characters when the name of a scan task contains double-byte characters. (Windows) |
| MA-3551 | KB92269 | 5.6.0 | 5.6.3 | Issue: McAfee Agent doesn’t install on a supported macOS, even if the preferred mount point isn’t available. (macOS) |
| MA-4566 | KB92443 | 5.6.0 | 5.6.3 | Issue: McAfee Agent fails to collect properties of non-English operating systems intermittently. (Windows) |
| MA-3298 | - | 5.6.0 | 5.6.3 | Issue: McAfee Agent closes the |
| MA-4920 | - | 5.6.0 | 5.6.3 | Issue: McAfee Agent doesn’t bundle the latest version of |
| MA-2136 | KB91643 SB10288 |
5.6.1 Hotfix 2 |
5.6.2 | Issue: An earlier version of MA is forcefully installed over MA 5.6.1 Hotfix 2 via the command prompt. As a result, the installer is invoked with the logged-in user permissions. The user permissions don’t have the permissions to access the install folder. The install fails with the error:
Resolution: To overcome the downgrade issue, see the related article. NOTE: Previously resolved by MA 5.6.1 Hotfix 3. |
| 1268389 MA-3419 MA-2404 |
- | 5.6.0 | 5.6.2 | Issue: The McAfee Agent executables fail to start when the NOTE: Previously resolved by MA 5.6.1 Hotfix 1. |
| MA-2409 | - | - | 5.6.2 | Issue: [Installation] McAfee Agent reuses the GUID when reinstalled with McAfee SmartInstaller. This reuse results in an agent-server communication failure. (Linux only) |
| MA-2407 | - | - | 5.6.2 | Issue: The product deployment and update tasks fail to run. (Windows) Resolution: McAfee Agent now has more protection to trust unsigned Windows program files successfully. |
| MA-1970 | - | - | 5.6.2 | Issue: After the Daylight Saving Time change, the agent-server communication interval (ASCI) doesn't run at the scheduled interval. (Linux and Mac) |
| MA-4537 | - | - | 5.6.2 | Issue: The agent-server communication fails after the operating system upgrade. (Mac only) |
| 1261724 | - | 5.6.0 | 5.6.1 | Issue: [Updater] Update task times out after two hours while downloading a file. The result is an update failure in environments with slow network bandwidth. Resolution: File download timeout is increased to five hours during an update task. (Windows, Linux, and macOS) |
| 1265126 | - | 5.6.0 Hotfix 1264214 |
5.6.1 | Issue: [Installation] The Product Improvement Program (PIP) (Telemetry) can be unexpectedly enabled in the Server Settings page. Seen after you upgrade the McAfee Agent extension to MA Hotfix 1264214 (build 5.6.0.207). This action might result in the unexpected deployment of the PIP software to endpoints across the environment. |
| 1263125 | - | 5.6.0 | 5.6.1 | Issue: [Installation] McAfee Agent resolves an issue with two DXL installers packaged as part of install.sh. (Linux) |
| 1267224 | - | 5.6.0 | 5.6.1 | Issue: McAfee Agent used |
| 1265336 | KB91265 | 5.6.0 | 5.6.1 | Issue: On Linux systems, |
| MA-12138 | - | 5.6.0 | - | Issue: When a proxy is enabled, the agent-to-server communication fails when the current user logs out. |
|
1263928
1263865
|
KB91185 | 5.6.0 | n/a | Issue: Reports that cover Managed Mac operating systems disappear after you upgrade to McAfee Agent 5.6.0 or later. McAfee Agent 5.6.0 and later report the Mac operating system as either 'macOS' or 'MAC OS X'. Resolution: A design change occurred in McAfee Agent 5.6.0 regarding the reporting of the Mac operating system.
|
| MA-6309 | - | 5.6.4 | - | Issue: SQL connection remains open in ePO when you perform a fresh check-in of the MA 5.6.4 extension. |
| MA-6260 | - | 5.6.4 | - | Issue: McAfee products are migrated with McAfee Agent via messaging architecture. During the process, legacy integration information isn’t cleaned up, leading to the log error messages below.
|
| MA-5272 | - | 5.6.4 | - | Issue: McAfee Agent generates failure events (event ID 2402), for unsupported content update. But, the corresponding error message is incorrect. |
| MA-5312 | - | 5.6.4 | - | Issue: On a low memory system, when memory is less than 4 MB, the |
| MA-6137 | KB92485 | 5.6.0 | - | Issue: The following error message is displayed in the console after upgrading the McAfee Agent in Unmanaged mode. NOTE: A cosmetic issue that will be addressed in a future release or patched version of the product. |
| 1238363 | - | 5.6.0 | - | Issue: McAfee Agent settings display incorrect values when policies are compared using the Policy comparison feature. |
| 1262433 | - | 5.6.0 | - |
Issue: After you uninstall the McAfee Agent with
You can safely ignore this message. The McAfee Agent isn’t uninstalled because of the dependency by Endpoint Security for Linux. A future update addresses this cosmetic issue. |
| 1262432 | - | 5.6.0 | - | Issue: The |
| 1220515 | - | 5.5.0 | - | Issue: The McAfee Agent Smart Installer doesn’t support configuration of a |
| 1155972 | - | 5.0.5 | - | Issue: When the McAfee Agent mode is changed from 'managed' to 'self-managed' on Windows operating systems, |
| 1168133 | - | 5.0.2 | - | Issue: If the system time is changed while a task is in progress, the task is immediately freed up. |
| 1174728 | - | 5.0.4 | - | Issue: Tasks are scheduled beyond the "until" time if:
|
| 1077826 | - | 5.0.2 | - | Issue: An upgrade of McAfee Agent to version 5.0.x fails if the Prevent Programs Registering as a Service rule is blocked in the Access protection policy of VirusScan Enterprise. Workaround: Disable the Prevent Programs Registering as a Service rule in the Access Protection policy for VirusScan Enterprise. Then retry the upgrade. |
| 1067653 | - | 5.0.1 | - | Issue: A duplicate node entry is created for a Linux system if you upgrade from McAfee Agent 5.x.x to McAfee Agent 5.x.x with McAfee Smart Installer. Workaround: If you notice duplicate entries, schedule a server task to identify duplicate entries and delete the inactive node. See the ePolicy Orchestrator Product Guide for instructions about how to schedule a server task. |
| 1040305 | - | 5.0.1 | - | Issue: Agent deployment tasks download the |
| 1031325 | - | 5.0.1 | - | Issue: The next runtime of a task isn’t recalculated when you change the randomization interval value for a local task. |
| 1029656 | - | 5.0.1 | - | Issue: A missed task doesn’t execute if the task is scheduled to run repeatedly. |
| 1024771 | - | 5.0.1 | - | Issue: Messages in Agent Monitor aren’t logged sequentially. |
| 982072 | - | 5.0.1 | - | Issue: Customized policies aren’t enforced on clients while McAfee Agent is switched between modes (managed or unmanaged). |
| 1128232 1159984 |
KB86939 | 5.0.0 | Issue: On non-Windows systems, McAfee Agent 5.x is unable to listen for wake-up calls on ports lower than 1024. Workaround: See the related article for details. |
|
| 990577 | - | 5.0.0 | - | Issue: Managed tasks don’t appear in the VirusScan Enterprise console after you install McAfee Agent 5.0.x.
Workaround: Restart the VirusScan Enterprise Task Manager (
|
| 989633 | KB77630 | 5.0.0 | - | Issue: Incorrect system properties are displayed in ePO for non-Windows systems.for:
|
| 934776 | - | 5.0.0 | - | Issue: When you compare client tasks in ePO, the output displays string IDs instead of the actual strings. |
| 1135834 | - | 5.0.0 | - | Issue: Policy changes aren’t applied as designed, until the user logs on again or reboots the system. The issue is seen with the Security Innovation Alliance partner product |
| 1060850 | - | 5.0.1 | n/a | Issue: McAfee Agent fails to schedule the on-demand scan task post upgrade when VirusScan Enterprise is present. Resolution: After you restart the system, McAfee Agent schedules the task successfully. |
| 1070435 | - | 5.0.1 | n/a |
Issue: The following error occurs while you uninstall McAfee Agent with the
|
| 1131469 | - | 5.0.3 | n/a | Issue: If you change the system time multiple times, the next agent-server communication interval (ASCI) time value is printed incorrectly in the McAfee Agent Status Monitor. This incorrect value has no impact on the ASCI. Resolution: On the next scheduled ASCI, the time value is corrected automatically. |
| - | - | 5.0.2 Hotfix 1110392 and 5.0.3 and later | n/a | Issue: After you perform the following installation sequence, the system is vulnerable to the trusted access bypass vulnerability described in SB10151 after you upgrade McAfee Agent:
|
| 1109811 | - | 5.0.2 Hotfix 1110392 And 5.0.3 and later |
n/a | Issue: McAfee Agent 5.0.2 Hotfix 1110392 and later, which uses SysCore 15.4.0.773 and later, fails to install on Windows 7 operating systems. Resolution: Install the Microsoft fix documented in 2328240 before the McAfee Agent installation. |
| 1175956 | KB88972 | 5.0.5 | n/a | Issue: VirusScan Enterprise 8.8.0 Resolution: Restart the client after you install VirusScan Enterprise 8.8 |
| 1181853 | - | 5.0.4 | n/a | Issue: The macOS computer becomes unresponsive, and McAfee Agent doesn’t respond for about five minutes. The issue is seen when the following conditions occur in the listed order:
|
| 965063 | = | 5.0.0 | n/a |
Issue: The McAfee Agent 4.x logging policy doesn’t migrate to the 5.x remote logging policy.
Resolution: Update any existing McAfee Agent Logging policies to the new settings. For more details about the new settings, see the McAfee Agent Product Guide. |
| 953245 | KB83195 | 5.0.0 | n/a | Issue: A Program Compatibility Assistant pop-up window displays when you close Workaround: You can safely ignore the pop-up window and select "The program installed correctly" to close the window. See the related article for details. |
| - | - | 5.0.0 | n/a | Issue: The agent monitor displays an 'Agent service is now stopped' status. Cause: A restart initiated by group policy is applied to clients with McAfee Agent 4.x.x. This restart changes the McAfee Agent Backwards Compatibility Service state from manual to automatic. This issue also occurs on a fresh installation of McAfee Agent 5.x. Seen when there’s a Group Policy set to enable McAfee services, or any other third-party application that does the same. Workaround: Disable this group-level policy on systems that run McAfee Agent 5.0.0 and later. McAfee Agent now has an automatic recovery mechanism when stopped unexpectedly. |
| - | KB85870 | 5.0.0 | n/a | Issue: McAfee Agent or ePO installation fails with the following error when KB3072630 is installed:
|
| - | KB83123 | 5.0.0 | n/a | Issue: A compatibility issue exists with third-party "hooking" applications when SysCore 15.3 is installed. Resolution: See the related article for details. |
| Expected Behavior | ||||
| 1253297 | - | 5.6.0 | Expected Behavior |
Issue: An uninstall of McAfee Agent on a Linux operating system through Resolution: See the McAfee Agent 5.6.x Installation Guide for the correct use of uninstall commands. |
| - | KB90077 | 5.5.0 | Expected Behavior |
Issue: McAfee Agent update policies appear incorrectly after you upgrade the McAfee Agent extension from 5.0.x to 5.5.0, or when policies are imported. Resolution: This issue relates to web browser caching. See the related article for details. |
| 1044276 | KB85762 | 5.0.1 | Expected Behavior |
Issue: The McAfee Agent Backwards Compatibility Service isn’t protected by VirusScan Enterprise if the agent's self-protection policy is disabled. Resolution: To protect McAfee Agent Backwards Compatibility Service, always enable the self-protection policy for McAfee Agent. |
| 1035603 | - | 5.0.1 | Expected Behavior |
Issue: Intermittently, McAfee Agent on Mac OS X fails to collect and send properties to the McAfee ePO server. Resolution: On the next agent wake-up call, McAfee Agent will collect and send the latest properties to the McAfee ePO server. |
| 972679 | KB82897 | 5.0.0 | Expected Behavior |
Issue: McAfee Agent 4.5 upgrades to 5.x aren’t supported.
Resolution: You must remove all McAfee Agent installations earlier than McAfee Agent 4.6 or upgrade to McAfee Agent 4.6 Update 3 before you upgrade to McAfee Agent 5.x. See the related article for details.
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| Reference Number |
Related Article |
Found In |
Fixed In |
Issue Description |
| MA-7906 | - | 5.6.5 HF2 |
5.7.0 | Issue: Unloading the McAfee Data Exchange Layer impacted the release of the Crypto module. As a result, the |
| MA-9138 | - | 5.6.5 | 5.7.0 | Issue: The DXL client fails to install when using an MSI file. (Windows only) |
| MA-6418 | - | - | 5.6.6 | Issue: Post installation of McAfee Agent, theData Exchange Layer service was closing unexpectedly on the client system. (Windows) |
| MA-6337 | - | - | 5.6.6 | Issue: McAfee Agent doesn’t calculate the time for logged messages. The client system calculates the time stamp and logs messages in the logged messages. (Windows) |
| MA-6416 MA-6417 | - | - | 5.6.6 | Issue: Scheduled tasks don’t execute at the time slots specified in the |
| MA-6425 | - | - | 5.6.6 | Issue: McAfee Agent can't fetch |
| MA-7643 | - | - | 5.6.6 | Issue: The McAfee |
| DXLM-4398 | 5.6.0 | 5.6.5 | Issue: McAfee Agent granted incorrect write permissions to the DXL root group files. | |
| 1264214 | 5.6.0 | 5.6.1 | Issue: [Installation] Data Exchange Layer failed to install during the McAfee Agent install or upgrade, because of a previously mirrored incorrect registry entry. (Windows) |
Related Information
For product documents, go to the Enterprise Product Documentation portal.
Affected Products
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