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ePolicy Orchestrator 5.10.0 Server Task Log column sizes intermittently resize or rearrange unexpectedly
Technical Articles ID:   KB91066
Last Modified:  3/19/2019

Environment

McAfee ePolicy Orchestrator (ePO) 5.10.0

Problem

The column sizes in the Server Task Log are intermittently not displayed properly. They can be improperly displayed in several ways including but not limited to:
  • All column sizes are squeezed together so small you cannot see them.
  • Some particular columns, usually the Name column, is stretched out across the screen.
  • One or more columns are squeezed together so small you cannot even tell that the column is present.

System Change

You upgraded to or installed ePolicy Orchestrator 5.10.0.

Cause

There are scripting errors in the ePO 5.10.0 method of calling and displaying table objects for the Server Task Log.

Solution

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 3, which is available from the Product Downloads site at: http://mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access.

To view other known and resolved issues, see KB90382.


IMPORTANT: Internet Explorer 11 in Compatibility View.
  • If this issue persists when you use Internet Explorer 11, and after you apply ePO 5.10.0 cumulative update 3, ensure that the ePO URL is not added into the Compatibility View.
  • Compatibility View is not supported because Internet Explorer emulates unsupported versions of the browser. This fact is related to a setting that is by default enabled in Internet Explorer 11 under "Compatibility View Settings, Display intranet sites in Compatibility View.
  • After you remove the ePO URL from compatibility view, and disable compatibility mode, ensure that you reset the columns to default values. The columns can then be arranged as required because ePO 5.10 saves the column state in the ePO database.

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