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McAfee Agent 5.6.0 and later report the Mac operating system as either 'macOS' or 'MAC OS X'
Technical Articles ID:   KB91185
Last Modified:  8/22/2019

Environment

McAfee Agent (MA) 5.6.0 and later, 5.5.x

Problem

After you install McAfee Agent 5.6.0 or later, reports start to show one of two Mac operating systems tags being reported:
  • macOS
    Or
  • Mac OS X

Depending on which version of McAfee Agent is installed, the following is seen:
  • ​McAfee Agent 5.5.1 and earlier, only report the OS type as Mac OS X
  • ​McAfee Agent 5.6.0 and later, report the OS types as either macOS or Mac OS X

Cause

This behavior is expected. According to Apple standards, Mac operating systems later than 10.12 are known as macOS. Earlier Mac operating systems are known as Mac OS X

McAfee Agent 5.5.1 and earlier were only able to report the Mac operating system as Mac OS X. McAfee Agent 5.6.0 and later report both.


 

Solution

McAfee Agent 5.6.0 and later report the following client 'OS type' property:

 
Mac Operating system 
OS Type
(Found in the System Properties tab of the ePO console)
Mac OS 10.13.6 (High Sierra) and later macOS
Mac OS.10.12.6 (Sierra) macOS
Mac OS 10.11.3 and earlier Mac OS X

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