msaconfig: fatal: libldap.so.4: open failed: No such file or directory
Technical Articles ID:
KB91203
Last Modified: 5/3/2022
Last Modified: 5/3/2022
msaconfig: fatal: libldap.so.4: open failed: No such file or directory
Technical Articles ID:
KB91203
Last Modified: 5/3/2022 Environment
McAfee Agent (MA) 4.8.x Oracle Solaris 11.4 Problem
Installation of MA 4.8 on a Solaris 11.4 Operating system fails to start services. The following error is seen after the installation is completed and the agent service tries to start: Registering the start up script... ld.so.1: msaconfig: fatal: libldap.so.4: open failed: No such file or directory /var/sadm/pkg/MFEcma/install/postinstall: line 64: 15800: Killed ld.so.1: msaconfig: fatal: libldap.so.4: open failed: No such file or directory /var/sadm/pkg/MFEcma/install/postinstall: line 94: 15804: Killed Agent is starting in unmanaged mode Starting McAfee Agent services... McAfee Agent service start failed: Unknown error. ">/var/sadm/pkg/MFEcma/install/postinstall: line 109: 15806: Killed Agent Successfully Installed Installation of <MFEcma> was successful. CauseThe End of Features (EOF) for Oracle Solaris 11.4 documentation lists For details, see the End of Feature Notices for Oracle Solaris 11. Solution
This issue is resolved in MA 4.8.0 Update 2 Hotfix 1264420 (HF1264420). Hotfixes are created to address specific issues and are not posted publicly, but are available by contacting Technical Support. To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
Workaround
Copy the lib file from an Oracle Solaris 11.3 system and place it in Affected Products |
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