There are many reasons to move to ePO 5.10:
To ensure your upgrade for on-premises ePO 5.10 goes smoothly, here are a few tips and tools that help outline the process and increase your confidence.
Why upgrade to ePO 5.10.0 on-premises instead of 5.9 on-premises?
At McAfee Enterprise, our recommendation is to always upgrade to the latest version available because it includes up-to-date features and fixes. If you haven’t yet decided which version to upgrade to, consider the following aspects in ePO 5.10.0. The details below help ensure the best upgrade experience possible:
- ePO 5.10 Upgrade Best Practice Spotlight video
Watch the ePO 5.10 Upgrade Best Practice Spotlight video, which provides key insights into why McAfee Enterprise recommends upgrading to ePO 5.10.0.
- Built in Pre-Installation Auditor (PIA)
Unlike previous versions, the PIA tool is built into the ePO 5.10 installer MSI, which ensures a higher upgrade success rate. Avoid having to download the PIA tool for ePO 5.9.x and go to the latest and greatest ePO 5.10.0 version.
- Reduced upgrade time
A new data migration feature in ePO 5.10.0 enables upgrades to complete on average 65% faster when upgrading from ePO 5.3.x to 5.10.0.
For more details, see KB90825 - Migration enhancement introduced in McAfee ePolicy Orchestrator 5.10.
- Easier updating
Applying updates to your ePO 5.10.0 server is easier than ever with our new non-MSI-based update tool. This tool apples the latest fixes to ePO in just a few minutes with a much higher success rate than the previous MSI-based updates. ePO 5.10.0 has also introduced a rollback feature to make removing an update easy where a rollback in previous releases requires a disaster recovery to perform.
- More frequent updates
McAfee Enterprise releases cumulative updates to ePO 5.10.0 several times per year. By applying the latest available cumulative update, you decrease the chances of encountering known issues.
Review our Cumulative Updater for ePO 5.10.0 video for instructions on how to obtain and use the ePO updater tool.
- Newest features and fixes available
ePO 5.10.0 has been proven in the field as a feature-rich stable version. For your next ePO upgrade, we encourage you to upgrade to ePO 5.10.0 to take advantage of all it has to offer. To learn more about ePO 5.10.0, see the following product documents:
NOTE: After you upgrade to ePO 5.10.0, make sure you download and apply the latest ePO Update using the ePO Updater tool.
- ePO Pre-Installation Auditor
Using the ePO Pre-Installation Auditor (PIA) tool before you upgrade ePO is highly recommended. This tool provides over 20 pre-upgrade checks to help reduce or prevent upgrade issues.
The ePO
PIA tool is available on our
Product Downloads Site and the ePO Software Catalog. After you enter a valid grant number, go to the ePO 5.9 software section. Locate the PIA tool in the Other section by filtering on
Other in the left side of the filter section. You can use the PIA tool with any supported version of ePO.
NOTE: The PIA tool is built into the ePO 5.10.0 installer and is automatically run when you upgrade to this version.
- Do you have a question about upgrading?
At McAfee Enterprise, we know that upgrading your ePO server can't be taken lightly and many questions arise before and during this process. To provide you with easier access to this type of information, we’ve created a repository of upgrade-specific information in our ePO Landing Page.
The ePO landing page, created by our engineering team and subject matter experts, provides you with the fastest service and the latest up-to-date information. We encourage you to visit this page before you call support or create a Service Request (SR).
After you access the
ePO Landing Page, go to the
Install and Upgrade tab at the top of the page.
NOTE: ePO Landing Page information is also available on your ePO console after you install the ePO Support Center extension. This extension is available on our
Product Downloads site or from the ePO Software Catalog.
For more information about the ePO Support Center, see the
ePolicy Orchestrator 5.10.0 Product Guide.
- Watch a how-to upgrade video
To increase knowledge and confidence for when you upgrade your system, review the YouTube video on how to upgrade ePO 5.10.0 successfully.
NOTE: This video shows an ePO 5.9.x to 5.10.0 upgrade, which is also applicable to 5.3.x to 5.10.0 upgrades.
- Need to speak with Technical Support?
We understand that sometimes tools and static information don’t provide you the answers you need. During End of Life (EOL) periods, support queue wait times can be longer than normal. Because of possible extended wait times, we encourage you to reach Support using the McAfee Enterprise ServicePortal.
- If you are a registered user, type your User ID and Password, and then click Log In.
- If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.
