MVISION Cloud Data Loss Prevention (DLP) Incidents and Events do not display in ePO

Problem

The McAfee Data Loss Prevention on-premises is configured to synchronize incidents and events from MVISION Cloud to ePO. But, the incidents stop synchronizing. This issue has been identified in the field and the problem does not correct itself over time.

Cause

An incident reported by MVISION Cloud can cause a failure in the incident pull.

Solution

Technical Support is investigating this issue. If you experience this issue, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.

Affected Products

Data Loss Prevention - Monitor 11.x
Data Loss Prevention - Prevent 11.x
Data Loss Prevention Endpoint 11.3.x (EOL)
DLP Discover 11.x
Known Issue/Product Defect

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Knowledge Center

MVISION Cloud Data Loss Prevention (DLP) Incidents and Events do not display in ePO

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

MVISION Cloud Data Loss Prevention (DLP) Incidents and Events do not display in ePO

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

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