When modifying tasks for Single System, ePO navigates to the Assigned Client Task page instead of back to the System Tree

Technical Articles ID: KB91899
Last Modified: 1/7/2020

Environment

McAfee ePolicy Orchestrator (ePO) 5.9.x, 5.10.0, 5.10 Update 1–6

Problem

You see the following when you modify a task for a single system:

The user starts out in the System Tree page within the ePO console and clicks Action, Agent, Modify tasks on a single system.
As expected, the user arrives at a page that lists all tasks assigned for the given system.
The Assigned Client task page unexpectedly displays when the user edits a task on the page and clicks Save or Cancel.

The user expects to end up back at the page where the action originated from, which is the System Tree page.

Cause

This behavior is expected with the current releases, but it is not optimal behavior for the action being performed.

When a user is directed to the Client Tasks page for the entire group, it can cause confusion. The user might think they are assigning the task at the Group level rather than the System level.

Solution

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 7, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

Affected Products

ePolicy Orchestrator 5.9 (EOL)
ePolicy Orchestrator 5.10.x
Known Issue/Product Defect

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When modifying tasks for Single System, ePO navigates to the Assigned Client Task page instead of back to the System Tree

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

When modifying tasks for Single System, ePO navigates to the Assigned Client Task page instead of back to the System Tree

Environment

Problem

Cause

Solution

Affected Products

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Glossary of Technical Terms

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