'McAfee Endpoint Security Kernel Modules for Linux' incorrectly shows as up to date

Technical Articles ID: KB92066
Last Modified: 1/14/2021

Environment

McAfee Endpoint Security for Linux Threat Prevention 10.x

Problem

In the Software Manager/Software Catalog, McAfee Endpoint Security for Linux shows an update available. But, when you view the available packages, it shows that the McAfee Endpoint Security Kernel Modules for Linux package is up to date. The only options for the package are Remove, Check in to a different branch, or Download.

Here is an example of what you might see. The current version is 10.6.6 and the kernel module shows up to date, but the latest version checked in is 10.6.5.

Screenshot showing Endpoint Security Kernel Modules for Linux 10.6.5 package is up to date

Solution

To resolve the issue, do the following:

Log on to the ePO console.
Go to the Master Repository.
Remove the current McAfee Endpoint Security Kernel Modules for Linux package. This package is listed in the branch where the latest version of Endpoint Security for Linux was checked in.
Go to the Software Manager/Software Catalog.
Locate the following package name where x is the latest version available: McAfee Endpoint Security Kernel Modules for Linux 10.x.x Build xxx - ePO Package. Or, download the kernel module package from the Product Downloads site.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.
Check in the kernel module package.
Verify that both of these packages show the same version in the Checked in Version column:
- McAfee Endpoint Security for Linux Threat Prevention 10.x.x Build xxx - ePO Package
- McAfee Endpoint Security Kernel Modules for Linux 10.x.x Build xxx - ePO Package

Affected Products

Endpoint Security for Linux Threat Prevention 10.x
Known Issue/Product Defect
Upgrade/Migrate

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'McAfee Endpoint Security Kernel Modules for Linux' incorrectly shows as up to date

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Problem

Solution

Affected Products

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Knowledge Center

'McAfee Endpoint Security Kernel Modules for Linux' incorrectly shows as up to date

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Affected Products

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