Upgrade to 6.3.0-794 or 6.4 from 6.3.0-724 in Update mode on LEL5 32, LEL6 32, and LSES11 32 bits leaves the system Disabled and Unsolidified

Technical Articles ID: KB92087
Last Modified: 8/17/2020

Environment

McAfee Application and Change Control (MACC) 6.4, 6.3.0-724

Linux 5 and 6
SUSE Linux 11 (32-bit only)

Problem

When you upgrade to MACC 6.3.0-794 or 6.4 from 6.3.0-724 in Update mode on LEL5 32, LEL6 32, and LSES11 32 bits, Solidcore is left disabled and removes the previous allow list.

Cause

An issue in the installation process prevents the install scripts from properly handling some required file operations, which leads to a corrupt cleanup.

Solution

{GENAE.EN_US}

Workaround

As a workaround, do the following:

Perform the upgrade in Disable Mode.
After the upgrade, resolidify and enable the system.

Affected Products

Application and Change Control 6.3.x

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Portuguese Brasileiro

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Knowledge Center

Upgrade to 6.3.0-794 or 6.4 from 6.3.0-724 in Update mode on LEL5 32, LEL6 32, and LSES11 32 bits leaves the system Disabled and Unsolidified

Environment

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Upgrade to 6.3.0-794 or 6.4 from 6.3.0-724 in Update mode on LEL5 32, LEL6 32, and LSES11 32 bits leaves the system Disabled and Unsolidified

Environment

Problem

Cause

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

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