Unwanted results are displayed when Application File Access Protection Rule is enabled

Technical Articles ID: KB92228
Last Modified: 12/22/2021

Environment

McAfee Data Loss Prevention (DLP) Endpoint 11.x

For supported platforms, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Problem

When you enable Application File Access Protection Rule and Web Post Protection Rule, unwanted results are displayed.

Cause

The DLP Endpoint has the Web Post Protection Rule to manage supported web browsers. So, the Application File Access Protection Rule is not recommended for supported web browsers. If both are enabled, there is a conflict and unwanted results are displayed.

Solution

To resolve the issue:

Disable or delete the rule that was configured with Application File Access Protection Rule for supported browsers.
Use Web Post Protection Rule.

Affected Products

Data Loss Prevention Endpoint 11.6.x
Data Loss Prevention Endpoint 11.4.x (EOL)

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Knowledge Center

Unwanted results are displayed when Application File Access Protection Rule is enabled

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Unwanted results are displayed when Application File Access Protection Rule is enabled

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title