We announce the End of Life (EOL) for ACC 7.0.x and 6.1.x effective March 31, 2021.
After the EOL date, we’ll no longer provide technical support for the below product versions.
Migration
We strongly recommend that customers upgrade to the latest version of the product to ensure continued support. The summarized recommended migration paths are as follows:
| Product |
Version |
Operating System |
Recommended Version |
| ACC |
7.0.x |
Windows 7 / Server 2008 R2 or later |
8.3.x or later |
| Windows 7 Embedded / Server 2008 |
8.0.x |
| ACC |
6.1.x |
Windows 7 / Server 2008 R2 or later |
8.3.x or later |
| Windows 7 Embedded / Server 2008 |
8.0.x |
| Windows Vista / Server 2003 or earlier |
6.2.x |
| Linux (excluding SLES 10) |
6.4.x or later |
For more details about product versions, see
KB87944 - Supported platforms for Application and Change Control.
Frequently Asked Questions
Why are these versions entering EOL?
We’re announcing the EOL of these versions to deliver better support and customer-requested features on the newer versions of the product. We apologize for any disruption it causes you and are committed to delivering continued support through the EOL process.
What is the timeline for the EOL?
Here’s the timeline for this EOL:
| Milestone |
Effective Date |
| End of Sale |
June 30, 2021 |
| EOL |
March 31, 2022 |
| End of Support |
March 31, 2022 |
Are any SKUs impacted by the EOL?
The EOL doesn't affect any SKUs.
What should I do with my existing MACC 7.0 and 6.1 deployments?
See the upgrade table above for migration instructions. These versions will continue to be supported until March 31, 2022, so customers have one year to upgrade to supported versions of the product.
What does support look like for the impacted versions before and after the EOL date?
We’ll continue to provide the existing level of support until March 31, 2022. After this date, extended support options are available. See
KB92115 - Extended Support for McAfee Application and Change Control 7.0 and 6.1.
Are any operating systems impacted by the EOL?
ACC won’t support the SLES 10 operating systems beyond the EOL date. Extended support options are available for a limited time beyond the EOL date. See
KB92115 - Extended Support for McAfee Application and Change Control 7.0 and 6.1.
Are there professional services available to help with my migration?
Our Professional Services are available if needed. Contact your account manager for details about pricing.
