ePO Setup is "Rolling back" after "installing core setup files"
的 EPO5100-Install-MSI.log 记录以下错误：
C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1702: org.xml.sax.SAXParseException; systemId: file:/C:/PROGRA~2/McAfee/EPOLIC~1/server/conf/orion/log-config.xml; lineNumber: 131; columnNumber: 3; The element type "root" must be terminated by the matching end-tag "".
的 Core-upgrade.log 文件记录以下错误：
upgrade-log-config-xml:
[upgrade-log-config-xml] Ignoring System dtd null, file:/C:/PROGRA~2/McAfee/EPOLIC~1/server/conf/orion/log4j.dtd
[upgrade-log-config-xml] [Fatal Error] log-config.xml:131:3: The element type "root" must be terminated by the matching end-tag "".
BUILD FAILED
C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1964: The following error occurred while executing this line:
C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1989: The following error occurred while executing this line:
C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Installer\core\build.xml:1702: org.xml.sax.SAXParseException;systemId:file:/C:/PROGRA~2/McAfee/EPOLIC~1/server/conf/orion/log-config.xml; lineNumber: 131; columnNumber: 3; The element type "root" must be terminated by the matching end-tag "".
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:339)
at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:205)
at com.mcafee.orion.core.install.UpgradeLogConfigXMLTask.execute(UpgradeLogConfigXMLTask.java:75)
系统更改
您修改了调试日志级别。 Orion.log 文件，而您编辑了 log config.xml 文件。
的 log-config.xml 已修改文件默认路径： \Server\conf\orion
原因
在 log-config.xml 文件 <\root>缺少。 的 是用于 Tomcat 调试日志记录的封闭 html 字符串，且必须在文件中提供。
解决方案
请确保在 log-config.xml 文件已正确关闭：
打开 Windows 资源管理器并根据您的 Windows 版本导航至相应的位置。 注意: 默认路径: ePO_installation_directory\Server\conf\orion
