Task Approval workflow becomes unresponsive in environments with a large group of permission set-based users

Technical Articles ID: KB92836
Last Modified: 5/1/2020

Environment

McAfee ePolicy Orchestrator (ePO) 5.10.0, Update 1–6

Problem

A task submitted for approval through the Policy and Task Approval workflow becomes unresponsive indefinitely.

In some environments, the task never completes.

The issue is seen where many permission set-based users are configured to use Windows Authentication.

Solution

This issue is resolved in ePolicy Orchestrator 5.10.0 Update 7, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view other known and resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

Affected Products

ePolicy Orchestrator 5.10.x
Known Issue/Product Defect

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Knowledge Center

Task Approval workflow becomes unresponsive in environments with a large group of permission set-based users

Environment

Problem

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Task Approval workflow becomes unresponsive in environments with a large group of permission set-based users

Environment

Problem

Solution

Affected Products

Languages:

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Title

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