Can't upgrade extension to version x.x.x.xxx because version x.xx.x.xxx is already installed

Technical Articles ID: KB93117
Last Modified: 12/22/2021

Environment

McAfee Data Loss Prevention (DLP) Endpoint - all supported versions

For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Problem

When you try to upgrade an extension, the following notice messages are displayed:

Can't upgrade extension commonui-core-rest to version 1.3.0.258 because version 1.10.0.364 is already installed.

Can't upgrade extension commonui-core-common to version 1.3.0.258 because version 1.10.0.364 is already installed.

Solution

These notice messages can be safely ignored, as it denotes that the package has a lower version included. There is no impact on your environment.

Affected Products

Data Loss Prevention Endpoint 11.6.x
Data Loss Prevention Endpoint 11.4.x (EOL)

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Knowledge Center

Can't upgrade extension to version x.x.x.xxx because version x.xx.x.xxx is already installed

Environment

Problem

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Can't upgrade extension to version x.x.x.xxx because version x.xx.x.xxx is already installed

Environment

Problem

Solution

Affected Products

Languages:

Choose your region

Title

Title