Technical Support strongly recommends that you upgrade to the latest version of NSM to avoid these issues. Versions 9.1.7.83, 9.2.9.60, and 10.1.7.35 (and all later releases) use the new update server and see no impact as a result of the Menshen server decommission.
If you can’t upgrade Network Security Manager to one of these updates, your Manager is still directed to the old NSP Update Server infrastructure.
The attached utility allows older deployments to manually redirect to the new NSP Update Server. You can then receive the latest signature set and device software updates.
NOTE: You need database credentials to run the utility.
To perform this task:
- Download and place the attached file, UpdateServerMigrationUtility.sql, to your Manager server.
- Open a command-line session on your NSM.
- Go to Mariadb\bin.
- Run the following commands based on your Manager:
- Windows Manager:
Type the following command and press Enter: mysql -u root -p lf < <file-path>\UpdateServerMigrationUtility.sql
- Linux Manager:
Type the following command and press Enter: mysql -u root -p lf < <file-path>/UpdateServerMigrationUtility.sql
NOTE: <file-path> - The path where the downloaded utility file is copied.
- You’re prompted for the database password. Enter the credentials and the URL is updated to navigate to the new Update Server.
- Set the update server URL to nspupdate.mcafee.com:
Type the following command and press Enter: SELECT * FROM iv_emsproperties WHERE NAME LIKE '%iusmessage%' OR NAME LIKE '%updateserverurl%';
The Manager now uses the new Update Server for the latest updates on signature set and device software.
