Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Reference Number
Related Article
Found in MWG version
Resolved in MWG version
Issue Description
WP-4043
10.2.1
10.2.2
Issue: You can't log in to the MWG GUI by using any external managed admin account. Logging in using the local admin account still works.
The following setting is disabled: Accounts > Administrator accounts are managed externally
If you enable the setting and save changes, it is disabled again after some minutes.
Workaround: Use the local admin account.
Reference Number
Related Article
Found in MWG version
Resolved in MWG version
Issue Description
WP-3868
10.2
Issue: You disable the Enabled Openers rule set and configure the Gateway Anti-Malware Engine as Avira only.
But, Avira does not detect specific or modified Eicar files inside the archive.
Workaround: Open MWG Policy, under Common Rules, enable the Enable Opener Rule set.
WP-3541
10.0.1.x
Issue: Adding new HSM keys in the MWG UI fails if the HSM server is already started and running. Workaround: Restart the HSM Server from the MWG UI after you add new keys.
WP-2823
10.0.1, 10.0.1.2, 10.0.2, 10.1
Issue: In HAProxy mode, when using the Virtual IP (VIP) address, the settings for connection timeouts configured in event enable proxy control are ignored.
The HAProxy only relates to general timeout settings.
Workaround: Increase the general timeout settings in MWG or increase the timeout on the remote site.
WP-3305
10.0.1, 10.0.1.2, 10.0.2
10.1
Issue: You intermittently see an antimalware engine update error:
