Unable to load feeds in the Security Resources page post upgrade to ePO 5.10 Update 5 and later
技術的な記事 ID:
KB93859
最終更新: 6/11/2021
環境
McAfee ePolicy Orchestrator (ePO) 5.10.0 Update 5 and later
問題
You are unable to access the Security Resources page from the ePO console.
When you try to access the page, the following error is displayed:
Unable to load feeds.
The feeds are inaccessible, possibly due to firewall rules. Please correct the issue if possible and refresh this page.
The problem is seen in an environment where ePO is configured to use a Proxy (Server Settings, Proxy Settings).
原因
The Contentfeed extension is responsible for loading the Security Resources page. The extension can fail to correctly send user authorization information to a configured proxy. The result is that the proxy or network device rejects the request from the ePO server.
解決策
Technical Support is investigating this issue. As a temporary measure, implement the following workaround.
回避策
Disable the user authentication requirement in your web gateway, proxy, or similar network device.
