Package MFErt-2.0-104.i686 doesn't verify: no digest

Technical Articles ID: KB94087
Last Modified: 3/23/2022

Environment

McAfee Agent (MA) 5.7.x, 5.6.x

Supported Linux operating systems

For environment information, see KB51573 - Supported platforms for McAfee Agent 5.x.

Problem 1

When you try to install MA using the install.sh or SmartInstall.sh package, it fails.

You see this issue when the Linux operating system uses DISA STIG security policies.

Example of installation attempt from the terminal console:

space required to copy archive is 88796342 bytes space available at mfehNKXin is 7208583168 bytes extracting archive to mfehNKXin... please wait
86475+1 records in
86475+1 records out
44275530 bytes (44 MB, 42 MiB) copied, 0.296471 s, 149 MB/s

Archive: mfehNKXin/package.zip
inflating: mfehNKXin/MFEma.x86_64.rpm
inflating: mfehNKXin/MFErt.i686.rpm
inflating: mfehNKXin/MFEma.i686.rpm
inflating: mfehNKXin/DXL.zip
inflating: mfehNKXin/MFEma.x86_64.deb
inflating: mfehNKXin/MFErt.i686.deb
inflating: mfehNKXin/MFEma.i686.deb
inflating: mfehNKXin/reqseckey.bin
inflating: mfehNKXin/srpubkey.bin
inflating: mfehNKXin/sitelist.xml
inflating: mfehNKXin/req2048seckey.bin
inflating: mfehNKXin/sr2048pubkey.bin
inflating: mfehNKXin/agentfipsmode
inflating: mfehNKXin/agent.ini
inflating: mfehNKXin/RepoKeys.ini
inflating: mfehNKXin/contrib.ini

Verifying... ################################# [100%]

Preparing... ################################# [100%]

package MFErt-2.0-104.i686 does not verify: no digest

Problem 2

If you try to install MA with no digest checking (rpm -ivh --nodigest --nofiledigest), MA installs. But, the agent service doesn't start.

When you try to start or view the service status, it results in an error similar to the one below:

[root@root ~]# /opt/McAfee/agent/bin/masvc status
/opt/McAfee/agent/bin/masvc: error while loading shared libraries: libma_io_service.so.5: cannot open shared object file: No such file or directory

Problem 3

You try to install MA on a Linux environment that's SELinux with FIPS Security Policies.

Example: You run the following command and see the output below:

Command:

[root@root ~]# fips-mode-setup --check

Output:
FIPS is enabled
[root@root ~]# update-crypto-policies --show
FIPS

Solution

For Problems 1 and 2:

This issue is resolved in McAfee Agent 5.7.3. This version is available from either the ePO Software Manager or the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view other known and resolved issues, see KB93773 - McAfee Agent 5.7.x Known Issues.

Workaround

If the output returned in Problem 3 matches, the MA is not currently supported on the SELinux implementation.

To submit a new product idea, go to the Enterprise Customer Product Ideas page.

Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021 - How to submit a Product Idea.

NOTE: The Ideas forum replaces the previous Product Enhancement Request system.

Affected Products

Install/Uninstall
Known Issue/Product Defect
McAfee Agent 5.7.x
McAfee Agent 5.6.x

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Knowledge Center

Package MFErt-2.0-104.i686 doesn't verify: no digest

Environment

Problem 1

Problem 2

Problem 3

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Package MFErt-2.0-104.i686 doesn't verify: no digest

Environment

Problem 1

Problem 2

Problem 3

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

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