McAfee Agent reports incorrectly as Big Sur 10.16 and not 11.x

技术文章 ID: KB94193
上次修改时间: 6/3/2021

环境

McAfee Agent (MA) 5.7.1, 5.7.0, 5.6.x

macOS 11.0 Big Sur

问题

When it queries the Mac operating system, MA incorrectly returns the macOS as version 10.16.

The macOS Big Sur can report its version as either 10.16 or 11.x. The version reported depends on the method used to query the version.

Conflicts in reporting through ePO queries and reports causes confusion on what Mac operating system is installed on the client.

Incorrect reporting can lead to deployment problems when the minimum operating system requirement is 11.2.0.

原因

Apple created two paths on their Software Development Kit (SDK). One for current and future products, and another for backwards compatibility.

解决方案

This issue is resolved in McAfee Agent 5.7.2, which is available from either the ePO Software Manager, or the Product Downloads site.

To view other known and resolved issues, see KB93773 - McAfee Agent 5.7.x Known Issues.

NOTE: You need a valid Grant Number to access the update.

受影响的产品

Known Issue/Product Defect
McAfee Agent 5.7.x
McAfee Agent 5.6.x
Reporting

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McAfee Agent reports incorrectly as Big Sur 10.16 and not 11.x

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McAfee Agent reports incorrectly as Big Sur 10.16 and not 11.x

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