If a new local user is created when a client system is offline (not connected with ePO), a new user doesn’t have access to keys assigned to the system.

Encrypted files can't be opened. The error below is shown when you try to view the encrypted file:

The specified file is encrypted and the user does not have the ability to decrypt it.

The FRP console shows keys that aren’t loaded and are unusable by the FRP drivers to decrypt files.