Changes to DXL Broker Published name and IP address aren't propagated into the client policies

Technical Articles ID: KB94581
Last Modified: 5/31/2022

Environment

Data Exchange Layer (DXL) 6.x, 5.x

Summary

Customers using Published System Name and Published IP Address from within the Server settings, DXL Topology configuration page might notice that the address changes aren't being used by client systems using the DXL Client.

A review of the dxl_service.log or dxl_property.config file from /ProgramData/McAfee/Data_Exchange_Layer folder might indicate that the older addresses are still being used by the client.

Problem

Changes made to the DXL Toplogy configuration aren't being migrated into client policies.

Workaround

Open a browser, and execute the remote command dxl.client.updatePolicy below:

https://<ePO_system_IP_address>:8443/remote/dxl.client.updatePolicy

NOTE: The dxl.client.updatePolicy is case-sensitive.

Successful execution of this command results in the following being displayed in the browser:

OK:
True

The above remote command regenerates the client policy used by DXL clients. Perform an Agent Wake-up call against any devices you're testing with, and confirm that the issue is rectified.

If the issue persists, contact Technical Support for assistance.

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

Affected Products

Data Exchange Layer 6.x
Data Exchange Layer 5.x
Known Issue/Product Defect

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Knowledge Center

Changes to DXL Broker Published name and IP address aren't propagated into the client policies

Environment

Summary

Problem

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Changes to DXL Broker Published name and IP address aren't propagated into the client policies

Environment

Summary

Problem

Workaround

Affected Products

Languages:

Choose your region

Title

Title