Remnant
TIEServerMgmt entries that remain in the
EPOSoftware table cause the installation of the extension to fail. TIE Server policies
are still present in ePO after you perform the steps below:
- Deletion of TIEServerMgmt extension from: <ePO_Install_folder>\McAfee\ePolicy Orchestrator\Server\extensions\installed\TIEServerMgmt.
- Deletion of TIEServerMgmt.xml from: <ePO_Install_folder>\McAfee\ePolicy Orchestrator\Server\conf\Catalina\localhost\TIEServerMgmt.xml.
- Executed a TIERemoveSchema.sql query script against the ePO database from:
<ePO Install dir>\McAfee\ePolicy Orchestrator\Server\extensions\installed\TIEServerMgmt\3.0.1.122\sql\TIERemoveSchema.sql
- Policy and Task Retention is set to remove a policy. The setting is found within the client task data under ePO, Server settings, Policy and Task Retention.