McAfee Active Response isn’t compatible with MVISON Cloud Bridge Extension

Articoli tecnici ID: KB94774
Ultima modifica: 8/12/2021

Ambiente

McAfee Active Response (MAR) 2.x
McAfee MVISION EDR - All versions
McAfee MVISION Insights

Riepilogo

McAfee Active Response isn’t compatible with the MVISON Cloud Bridge Extension.

Problema

MAR doesn’t function correctly if both of the Cloud Bridge extensions below are checked in on the same ePolicy Orchestrator:

McAfee ePO Cloud Bridge 1.3.x
MVISION Cloud Bridge 2.1.x

Soluzione

MAR only supports McAfee ePO Cloud Bridge 1.3.x.

MAR isn’t compatible with MVISION EDR and MVISION Insights checked in on the same ePO because they use MVISION Cloud Bridge 2.1.x.

Soluzione alternativa

To work around this issue:

Back up the MAR policies.
Uninstall MVISION Cloud Bridge 2.1.x.
Uninstall McAfee ePO Cloud Bridge 1.3.x.
Check in McAfee ePO Cloud Bridge 1.3.x.
Reconfigure the McAfee Cloud account.

Informazioni correlate

For details about the McAfee ePO Cloud Bridge extension on a MAR setup, see the McAfee Active Response 2.4.x Installation Guide.

Prodotti interessati

McAfee Active Response 2.x
MVISION EDR - All Versions
MVISION Insights

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Knowledge Center

McAfee Active Response isn’t compatible with MVISON Cloud Bridge Extension

Ambiente

Riepilogo

Problema

Soluzione

Soluzione alternativa

Informazioni correlate

Prodotti interessati

Lingue:

Glossario dei termini tecnici

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Title

Knowledge Center

McAfee Active Response isn’t compatible with MVISON Cloud Bridge Extension

Ambiente

Riepilogo

Problema

Soluzione

Soluzione alternativa

Informazioni correlate

Prodotti interessati

Lingue:

Glossario dei termini tecnici

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