Adobe Acrobat Reader crashes on systems with DLP Endpoint 11.6.100 and later installed. You see this issue when DLP Print protection mode is enabled.

Adobe Acrobat Reader service can't be started. The event viewer records the error:

0xC0000005 - access violation

The following error is recorded in the Windows event log:

Faulting application name: AcroRd32.exe. version: 21.1.20155.39962. time stamp: 0x60881e50  Faulting module name: mcafee_dlp_plugin.api. version: 11.6.100.41. time stamp: 0x605b10d2  Exception code: 0xc0000005  Fault offset: 0x0000caca  Faulting process ID: 0x58ac  Faulting application start time: 0xAcroRd32.exe0  Faulting application path: AcroRd32.exe1  Faulting module path: AcroRd32.exe2  Report ID: AcroRd32.exe3  Faulting package full name: AcroRd32.exe4  Faulting package-relative application ID: AcroRd32.exe5