For systems that are unmanaged and running ENS standalone:

Option 1 - Multiple standalone clients:
If you have many standalone clients to remediate, we have a tool that you can use to make remediating standalone agents easier. Create a Service Request (SR) if you need this tool, and reference this article number. 

• If you are a registered user, type your User ID and Password, and then click Log In.
• If you are not a registered user, click Register and complete the fields. Your password and instructions are emailed to you.

Option 2 - Single standalone client:

1. Download the latest McAfee Agent package. For example, MA573WIN.zip.
2. Extract the package to a temporary folder.
3. Copy the framepkg_upd.exe file to a problem system.
4. Remove the existing framepkg_upd.exe components using the command below:
   
   framepkg_upd.exe /forceuninstall
   
   Wait for the component to be removed.
    
5. Open a command prompt as an administrator and run the framepkg_upd.exe:
   1. Press the Windows key+R.
   2. In the Start Search field, type cmd, and then press Ctrl+Shift+Enter.
   3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
   4. Go to the temporary folder where you copied framepkg_upd.exe.
   5. Execute the command:
      
      framepkg_upd.exe

For systems that MVISION ePO or ePO Cloud manages that fail to complete an update:

1. Disable the McAfee Agent Self-Protection feature in the ePO McAfee Agent General policy.
   
   For instructions, see: KB82740 - REGISTERED - How to temporarily disable the McAfee Agent 5.x self-protection.
   NOTE: The referenced content is available only to logged in ServicePortal users. To view the content, click the link and log in when prompted.
2. On the client system, delete the file mlcf_mcScript_inuse at C:\programdata\mcafee\agent\.
3. Perform an update.