Unable to play video streaming via Web Gateway Cloud Service with SAML Authentication enabled
Technical Articles ID:
KB94981
Last Modified: 10/28/2021
Last Modified: 10/28/2021
Unable to play video streaming via Web Gateway Cloud Service with SAML Authentication enabled
Technical Articles ID:
KB94981
Last Modified: 10/28/2021 Environment
McAfee Web Gateway Cloud Service configured to use SAML authentication
Problem
When you’re routing traffic through McAfee Web Gateway Cloud Service and enable the SAML Authentication feature, if you try to watch a streamed video, you see an error similar to the following: Refused to connect to 'https://saml.saasprotection.com/mwg-internal/de5fs23hu73ds/plugin?target=Auth&reason=Auth&setCookie= true&cookiePrefix=MWG_Auth&cookieSize=16384&ttl=57600&Persistent=yes&ip=yes&url=aHR0cHM6Ly8xNTF2b2QtYWRhcHRpdmUuYWthbWFpemVkLm5ldC9leHA9MTYxOTUyNzIxN35hY2w9LzE4NTQzNTk1MC8qfmhtYWM9M2U5N2E wMmQwYzc4MTRmNTFlNTJhYjc2NGI0NzdhNzlkYjllYzUzMjE0MmFkNDBjNjVmNmVmMTExYTAzZThlZC8xODU0MzU5NTAvc2VwL3ZpZGVvLzYxMjAwNDAz OCw2MTIwMDQwNDIsNjEyMDA0MDQxL21hc3Rlci5qc29uP2Jhc2U2NF9pbml0PTE%3D&rnd=1619523325' because it violates the following Content Security Policy directive: "connect-src 'self' ws: wss: https://vimeo.com https://vimeo.dev https://api.vimeo.com https://api.vimeo.dev https://*.ci.vimeows.com https://csi.gstatic.com https://fresnel.vimeocdn.com https://fresnel-player-staging.vimeows.com https://player-telemetry.vimeo.com https://*.akamaized.net https://*.akamaized-staging.net https://*.vimeocdn.com https://netflux.cloud.vimeo.com https://lic.staging.drmtoday.com https://lic.drmtoday.com https://wv.service.expressplay.com https://fp.service.expressplay.com https://pr.service.expressplay.com https://sentry.io https://*.ingest.sentry.io https://storage.googleapis.com https://bam.nr-data.net https://live-api.cloud.vimeo.com https://live-api-dev.cloud.vimeo.com https://*.litix.io/ https://collector.vhx.tv https://collector.vhxstaging.com https://backend.dna-delivery.com https://mimir.cloud.vimeo.com". Cause
CORS policy on the page forbids connection to Cookie authentication needs to redirect to Solution
This issue is a current product limitation.
Workaround
Use a different authentication method, such as McAfee Client Proxy.
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