Network card not detected on a Bare Metal server with an HPE NC375i adapter installed

Technical Articles ID: KB95084
Last Modified: 12/9/2021

Environment

Threat Intelligence Exchange (TIE) Server - all supported versions

Bare Metal Server
Hewlett PAckard (HP) NC375i Quad Port Multifunction Gigabit Server Adapter

For supported environments, see KB83368 - Supported platforms for Threat Intelligence Exchange Server.

Problem

You are unable to install TIE Server on a Bare Metal server.

The network card is not detected during the installation. No network cards are detected.

You followed the instructions in KB86324 - Threat Intelligence Exchange Server supported virtualization methods.

Cause

The Bare Metal server has the HPE NC375i integrated quad port multifunction gigabit adapter installed.

Solution

The HPE NC375i integrated quad port multifunction gigabit server adapter isn’t supported.

To view a list of supported NIC vendors, see KB83368 - Supported platforms for Threat Intelligence Exchange Server.

For information about how to deploy TIE Server through an ISO file, see the Threat Intelligence Exchange 3.0.x Installation Guide.

Related Information

Affected Products

Install/Uninstall
Known Issue/Product Defect
Threat Intelligence Exchange Server 3.x

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Network card not detected on a Bare Metal server with an HPE NC375i adapter installed

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Network card not detected on a Bare Metal server with an HPE NC375i adapter installed

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