CAUTION: This article contains information about opening or modifying the registry.
- The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
- Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see the Microsoft Windows registry information for advanced users article.
- Do not run a REG file that is not confirmed to be a genuine registry import file.
Change the registry setting for the default service timeout value. You can change the timeout value either from the Registry Editor or from the command prompt. Set the default service timeout value for "McAfee Endpoint Encryption Agent" service to 90 seconds. Reboot the system.
Add the details of registry key, value name, value type, and value:
Key: "HKLM/SYSTEM/CurrentControlSet/Services/McAfee Endpoint Encryption Agent"
Value name: ServicesPipeTimeout
Value Type: DWORD
Value: 90000 (decimal)
To add this setting by Registry Editor:
- Open Registry Editor.
- Use the path: HKLM, SYSTEM, CurrentControlSet, Services, McAfee Endpoint Encryption Agent.
- Add a DWORD: ServicesPipeTimeout.
- Set the value to decimal 90000.
To add this setting using the command prompt, run the command below:
reg add "HKLM\SYSTEM\CurrentControlSet\Services\McAfee Endpoint Encryption Agent" /v ServicesPipeTimeout /t REG_DWORD /d 90000
