-
Bahamas
Customer Service
Tel: 1-8338380232Tech Support
Tel: 1-8338380232
For more information, see Technical Support ServicePortal. -
Barbados
Customer Service
Tel: 1-8338380236Tech Support
Tel: 1-8338380236
For more information, see Technical Support ServicePortal. -
Bermuda
Customer Service
Tel: 1-8338380240Tech Support
Tel: 1-8338380240
For more information, see Technical Support ServicePortal. -
Canada
Customer Service
For assistance with non-technical questions, including product activations, license enquiries, grant numbers, support entitlements, and ServicePortal passwords, our Customer Support team can help online or via phone.
Enterprise Customer Service Request Form
Tel: 1-888-847-8766.Tech Support
Customers requiring technical assistance on products with a valid Business Support Grant can reach our Technical Support team online or via phone.
Website: https://support.mcafee.com
Tel: 1-800-937-2237 -
Cayman Islands
Customer Service
Tel: 1-8339332431Tech Support
Tel: 1-8339332431
For more information, see Technical Support ServicePortal. -
Costa Rica
Soporte Técnico/Tech Support
Teléfono: 8007942108
Para obtener más información, consulte Technical Support ServicePortal. -
Dominican Republic
Customer Service
Teléfono: 1-8001485542Soporte Técnico/Tech Support
Teléfono: 1-8001485542
Para obtener más información, consulte Technical Support ServicePortal. -
Guatemala
Soporte Técnico/Tech Support
Teléfono: 1-800-288-0120
Para obtener más información, consulte Technical Support ServicePortal. -
Honduras
Customer Service
Teléfono: 888-361-7570Soporte Técnico/Tech Support
Teléfono: 888-361-7570
Para obtener más información, consulte Technical Support ServicePortal. -
Jamaica
Customer Service
Tel: 1-8338380238Tech Support
Tel:1-8338380238
For more information, see Technical Support ServicePortal. -
Netherlands Antilles
Customer Service
Tel: 0800-0232893Tech Support
Tel: 0800-0232893
Tel: 815 00 414 (Toll-share)
For more information, see Technical Support ServicePortal. -
Trinidad and Tobago
Customer Service
Tel: 1-8338380239Tech Support
Tel: 1-8338380239
For more information, see Technical Support ServicePortal. -
United States
Enterprise Sales & Non-technical Assistance: Product activations, licenses, grant numbers, support entitlements, or ServicePortal passwords.
Enterprise Customer Service Request Form
Tel: 1-888-847-8766Enterprise Technical Support
Enterprise Support Website: https://support.mcafee.com
Tel: 1-800-937-2237
Enterprise and SaaS Support Contact Information
Last Modified: 6/23/2022
Summary
How to contact us:
Enterprise and SaaS customers, please select your region to view the phone number and contact information by country.
- FireEye Customers: Please visit the FireEye online support portal for assistance.
- McAfee Consumer Customers: Please contact McAfee Customer Service for assistance.
-
Argentina
Customer Service
Teléfono: 8002667582Soporte Técnico/Tech Support
Teléfono: 8002667582 -
Bolivia
Customer Service
Teléfono: 800100668Soporte Técnico/Tech Support
Teléfono: 800100668
Para obtener más información, consulte Technical Support ServicePortal. -
Brazil / Brasil
Atendimento ao Cliente/Customer Service
Telefones: 8000474106Suporte Técnico/Tech Support
Suporte Técnico Corporativo (Gold)/Gold Support
Telefones: 8000474106
Para obter mais informações, consulte o Technical Support ServicePortal. -
Chile
Customer Service
Teléfono: 800393385Soporte Técnico/Tech Support
Teléfono: 800393385
Para obtener más información, consulte Technical Support ServicePortal. -
Colombia
Customer Service
Teléfono: 01-8000114691Soporte Técnico/Tech Support
Teléfono: 01-8000114691
Para obtener más información, consulte Technical Support ServicePortal. -
Ecuador
Customer Service
Teléfono: 1800001414Soporte Técnico/Tech Support
Teléfono: 1800001414
Para obtener más información, consulte Technical Support ServicePortal. -
El Salvador
Soporte Técnico/Tech Support
Teléfono: 800-6567
Para obtener más información, consulte Technical Support ServicePortal. -
Mexico
Atención al Cliente/Customer Service
Teléfono: 8000622409Asistencia Técnica/Tech Support
Teléfono: 8000622409
Para obtener más información, consulte Technical Support ServicePortal. -
Nicaragua
Customer Service
Teléfono: 888-889-6983Soporte Técnico/Tech Support
Teléfono: 888-889-6983
Para obtener más información, consulte Technical Support ServicePortal. -
Panama
Soporte Técnico/Tech Support
Teléfono: 001-800-5073829
Para obtener más información, consulte Technical Support ServicePortal. -
Peru
Customer Service
Teléfono: 80077833Soporte Técnico/Tech Support
Teléfono: 80077833
Para obtener más información, consulte Technical Support ServicePortal. -
Uruguay
Customer Service
Teléfono: 000-413-598-5704Soporte Técnico/Tech Support
Teléfono: 000-413-598-5704
Para obtener más información, consulte Technical Support ServicePortal. -
Venezuela
Customer Service
Teléfono: 08001008650Soporte Técnico/Tech Support
Teléfono: 08001008650
Para obtener más información, consulte Technical Support ServicePortal.
-
Afghanistan
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Austria / Österreich
Customer Service
Tel: 00800-1225-5624Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Bahrain
Tech Support
Tel: 8000 6842
For more information, see Technical Support ServicePortal. -
Belgium / Belgique / België
Customer Service
Tel: 0800 80582Tech Support
Tel: 00800-6247-7463
Tel: 0800 80769
For more information, see Technical Support ServicePortal. -
Cyprus
Customer Service
Tel: +31 20 586 3800Tech Support
Tel: +31 20 586 3800
For more information, see Technical Support ServicePortal. -
Czech Republic / Cestina
Customer Service
Tel: 00800 122 55624Tech Support
Tel: 800 700557
For more information, see Technical Support ServicePortal. -
Denmark / Danmark
Customer Service
Tel: 00800-1225-5624Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Egypt
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Finland / Suomi
Customer Service
Tel: 00800-1225-5624Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
France
Service Client/Customer Service
Téléphone: 0080012255624Support Technique/Technical Support
Téléphone: 00800 624 77463
Site web: https://support.mcafee.com -
Germany / Deutschland
Kundendienst/Customer Service
Tel: 0080012255624Technischer Support/Tech Support
Unternehmenskunden/Business Customers Gold Support
Telefon: 00800 6247 7463
Telefon: 089 37070
Weitere Informationen finden Sie unter Technical Support ServicePortal. -
Greece
Customer Service
Tel: 0080044144679Tech Support
Tel: 0080031221303
For more information, see Technical Support ServicePortal. -
Hungary
Tech Support
Tel: 00 44 870 9110010 (Toll-share) -
Iraq
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Ireland / Eire
Customer Service
Tel: 00800 1225 5624Tech Support
Tel: 00800 6247 7463
For more information, see Technical Support ServicePortal. -
Israel
Customer Service
Tel: 00800 1225 5624Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Italy / Italia
Assistenza Client/Customer Service
Telefono: 0080012255624Tech Support
Telefono: 00800 624 77463
Per maggiori informazioni, guarda Technical Support ServicePortal. -
Jordan
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Kuwait
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Lebanon
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Luxembourg
Customer Service
Tel: 00800 122 55624Tech Support
Tel: 00800 624 77463
For more information, see Technical Support ServicePortal. -
Malta
Customer Service
Tel: +31 20 586 3800Tech Support
Tel: +31 20 586 3800
For more information, see Technical Support ServicePortal. -
Middle East
Customer Service
Tel: 0018009372237Tech Support
Tel: 0018009372237
United Arab Emirates Tel: 8000 4412 069
For more information, see Technical Support ServicePortal. -
Netherlands / Nederland
Customer Service
Tel: 00800 1225 5624Technische Support/Tech Support
Tel: 00800 6247 7463
For more information, see Technical Support ServicePortal. -
Norway / Norge
Customer Service
Tel: 00800 1225 5624Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Oman
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Palestine
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Poland / Polska
Customer Service
Tel: 00800 122 55624Wsparcie Techniczne/Tech Support
Tel: +800 6247 7463
For more information, see Technical Support ServicePortal. -
Portugal
Customer Service
Tel: 00800-1225-5624Tech Support
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Qatar
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Russia
Служба поддержки клиентов / Customer Service
Тел.: 88007000313Техническая поддержка / Tech Support
Тел.: 88007000313
Более подробную информацию см. в разделе Technical Support ServicePortal. -
Saudi Arabia
Tech Support
Tel: 8008440448 (STC Only)
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
Slovak Republic / Slovakia
Customer Service
Tel: 00800 1225 5624Tech Support
Tel: 0800 004 676
For more information, see Technical Support ServicePortal. -
Republic of Slovenia
Customer Service
Tel: 00800 1225 5624Tech Support
Tel: 00800 122 55624
For more information, see Technical Support ServicePortal. -
South Africa
Customer Service
Tel: 00800 122 55624
Tel: 0800 995 054Tech Support
Tel: 0800 995 069
Tel: 00800 624 77463
Tel: 0800205320 (Toll-share)
For more information, see Technical Support ServicePortal. -
Spain / España
Atención a Clientes/Customer Service
Teléfono: 0080012255624Soporte Técnico / Technical Support
Teléfono: 00800 6247 7463
Si desea más información, diríjase Technical Support ServicePortal. -
Sweden / Sverige
Tech Support
Tel: 00800 624 77463
For more information, see Technical Support ServicePortal. -
Switzerland / Schweiz / Suisse
Customer Service
Tel: 00800 1225 5624 (Only accessible with a landline phone.)Tech Support/ Technische Support/Support Technique/Assistenza Tecnica
Tel: 00800 6247 7463 (Only accessible with a landline phone.)
For more information, see Technical Support ServicePortal. -
Turkey / Türkiye
Müsteri Hizmeti/Customer Service
Business Customers
Email: turkiye@mcafee.com, or contact your account manager.Teknik Destek/Tech Support
Tel: +1 214 872 5761
Email: turkiye@mcafee.com, or contact your account manager.
For more information, see Technical Support ServicePortal. -
Ukraine
Служба поддержки клиентов / Customer Service
Тел.: 88007000313Техническая поддержка / Tech Support
Тел.: 88007000313
Более подробную информацию см. в разделе Technical Support ServicePortal. -
United Arab Emirates
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal. -
United Kingdom
Customer Service
Customers with questions about their grant numbers, support entitlements, and ServicePortal passwords can contact Corporate Customer Service for assistance.
Tel: 00800 12255624Tech Support
Customers with valid support entitlement for McAfee corporate products receive the benefits of McAfee’s Gold or Platinum support plans. Use these resources to access award-winning tools, such as McAfee Virtual Technician, KnowledgeBase, and alerting.
Tel: 00800-6247-7463
For more information, see Technical Support ServicePortal. -
Yemen
Tech Support
Tel: +1 214 872 5761
For more information, see Technical Support ServicePortal.
-
Australia
Customer Service
Tel: 1 800 073 267Tech Support
Tel: 1 800 073 267
For more information, see Technical Support ServicePortal. -
Bangladesh
Customer Service
Tel: 157 0011 or 888 419 6460Tech Support
Tel: 157 0011 or 888 419 6460
For more information, see Technical Support ServicePortal. -
China
客户服务 / Customer Service
电话: 800 810 6030技术支持 / Tech Support
电话: 800 810 6030
有关详细信息，请参阅技术支持 Technical Support ServicePortal. -
Hong Kong
Customer Service
Tel: 800 962 443Tech Support
Tel: 800 962 443
For more information, see Technical Support ServicePortal. -
India
Technical Support Portal – Technical Support Portal
Toll Free Number (Technical Support & Customer Service) : 000 800 050 2088
Customer Service Email: custserv_apac@mcafee.com -
Indonesia
Customer Service
Tel: 0018038540014Tech Support
Tel: 0018038540014
For more information, see Technical Support ServicePortal. -
Japan
※こちらは製品利用中のお客様向けのテクニカルサポート対応専用の窓口になります。
※ サービスポータルからお問い合わせいただくと、お問い合わせ番号（SR#）をその場でご確認いただけます。
※ナビダイヤルがご利用できない場合にはWebサイトからお問い合わせください。- ビジネス･サポート/ Business Support
電話：0570-001-127 ※海外からの利用はできません。法人窓口になります。
Webサイト: https://support.mcafee.com - サクセス・プラン/Success Plan
※各種サクセスプランまたはエンタープライズサポートをご契約いただいているお客様が対象となります。
電話：+81-3-5428-1678
Webサイト: https://support.mcafee.com - ハードウェアオンサイト・アップグレード
注意: ハードウェアオンサイトサポート・アップグレードをご購入いただいたお客様が対象となります。
電話：+81-3-5428-1949
Webサイト: https://support.mcafee.com
※通話料はお客様負担となります。
- ビジネス･サポート/ Business Support
-
South Korea
전화: 080-006-5500
자세한 내용은 기술 지원 ServicePortal을 참조하십시오. -
Malaysia
Customer Service
Tel: 1 800 813 385Tech Support
Tel: 1 800 813 385
For more information, see Technical Support ServicePortal. -
New Zealand
Customer Service
Tel: 0800 446 208
Email: custserv_apac@mcafee.comTech Support
Tel: 0800 446 208
For more information, see Technical Support ServicePortal. -
Philippines
Customer Service
Tel: 1 800 1612 0116 (Philippines PLDT)
Tel: 1 800 8908 6578 (Philippines Globe)Tech Support
Tel: 1 800 1612 0116 (Philippines PLDT)
Tel: 1 800 8908 6578 (Philippines Globe)For more information, see Technical Support ServicePortal.
-
Singapore
Customer Service
Tel: 800 130 1587Tech Support
Tel: 800 130 1587
For more information, see Technical Support ServicePortal. -
Srilanka
Sales & Non-technical Assistance: Product activations, licenses, grant numbers, support entitlements, or Service Portal passwords.
Toll Free Number : 0112029058
For more information, see Enterprise Customer Service Request Form. -
Taiwan
客戶服務 / Customer Service
電話 : 0800 666 227技術支援 / Tech Support
電話 : 0800 666 227
如需詳細資訊，請參閱技術支援 Technical Support ServicePortal. -
Thailand
Customer Service
Tel: 1 800 011 480Tech Support
Tel: 1 800 011 480
For more information, see Technical Support ServicePortal. -
Vietnam
Customer Service
Tel: 12280932 when accessed from Viettel phones
12032574 when accessed from VNPT phones
121020141 when accessed from Mobiphone phonesTech Support
Tel: 12280932 when accessed from Viettel phones
12032574 when accessed from VNPT phones
121020141 when accessed from Mobiphone phones
For more information, see Technical Support ServicePortal
