The server selected protocol version TLS10 is not accepted by client preferences [TLS12] (Database Security installation fails or unable to log on the Console)
Technical Articles ID:
KB95704
Last Modified: 6/5/2022
Last Modified: 6/5/2022
The server selected protocol version TLS10 is not accepted by client preferences [TLS12] (Database Security installation fails or unable to log on the Console)
Technical Articles ID:
KB95704
Last Modified: 6/5/2022 Environment
Database Security Server (DAM) 4.x
Problem
When you try to install Database Security with the option for external back-end DBMS installed on a server with TLS 1.0, the installation fails due to the following error messages: at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:2400) at com.microsoft.sqlserver.jdbc.TDSChannel.enableSSL(IOBuffer.java:1762) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1977) at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1628) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1459) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:773) at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1168) at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38) at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:582) at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1556) at org.apache.commons.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1545) ... 40 more Caused by: javax.net.ssl.SSLHandshakeException: The server selected protocol version TLS10 is not accepted by client preferences [TLS12] You see the same error messages in the System Change
TLS 1.0 and TLS 1.1 are enabled on the back-end DBMS server. TLS 1.2 isn't enabled on the back-end DBMS server. Cause
TLS 1.0 and TLS 1.1 are added to the disabled algorithms list of the TLS 1.0 and TLS 1.1 are deprecated algorithms; hence, only TLS 1.2 is enabled. Solution
Make the following changes at the operating system level on the server where the back-end DBMS for Database Security is installed:
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