You need to:
- Temporarily turn off System Restore. When you turn off System Restore, all backup files are deleted, including any that are infected.
- Wait a short time, then turn System Restore back on. After disabling System Restore, wait for at least 10 minutes to ensure that all backup files have been deleted, then turn System Restore back on.
When System Restore is re-enabled, it starts creating new restore points to enable you to use the System Restore feature in the future.
Step 1: Turn System Restore off:
NOTE: These steps can be used for Windows 10, 8, and 7.
- Click the Start
button on the bottom left of your Windows desktop.
- In the search box:
- Type control panel.
- Press ENTER.
- Click System.
- In the left pane, click System Protection.
- If prompted, type your password or click Continue.
- Click the disk on which you want to turn off System Restore:
- Click Configure.
- Click Disable system protection.
- Click OK. System Restore is now turned off.
Step 2: Turn System Restore back on:
IMPORTANT: Wait at least 10 minutes after turning off System Restore before doing these steps. This will ensure that all infected backup files are deleted.
- Follow the steps above to open the System Properties dialog.
- Click the disk on which you want to turn on System Restore.
- Click Configure.
- Click Turn on system protection.
- Click OK. System Restore is now turned on.