How to edit expanding and collapsing sections
This article contains expanding and collapsing sections. If you need to edit text in these sections, take one of the following actions.

If you are not familiar with HTML, follow these steps to send edits to the Knowledge Analyst:

1. Open the article in the Agent Portal.
2. Copy the content to a Microsoft Outlook email and set the email format to HTML.
3. Make the needed edits.
4. Send the email to the DL Knowledge Management Team. 

If you are familiar with HTML, follow these steps to make your edits:

1. Use Internet Explorer or Google Chrome to open the article in KBIM.
2. In the section that contains the expandable and collapsible content, click Source. The top line contains the following code:
   
   <link href="https://support.mcafee.com/ServicePortal/content/conn/spr-ucm/path/Enterprise Libraries/sp/WebContent/css/Article-UCM.CSS" rel="stylesheet" type="text/css" />
    
3. Place an “x” in front of the word “link” so that it looks like this:
   
   <xlink href="https://support.mcafee.com/ServicePortal/content/conn/spr-ucm/path/Enterprise Libraries/sp/WebContent/css/Article-UCM.CSS" rel="stylesheet" type="text/css" />
    
4. Click Source. The “x” you entered in step 3 stops the CSS file from loading; the content in the expandable and collapsible section now displays as normal text.
5. Make the needed changes to the content.
6. Click Source and remove the “x” you entered before the word “link”.
7. Click Source again. Then click Save Document, and click Approve.