McAfee Diagnose & Repair (McAfee-DR) is an automated tool that diagnoses and repairs issues with your McAfee product. If McAfee-DR is unable to resolve the issue, your support technician can use the data collected to solve the issue. By clicking Download and Run below, you are indicating that you have read and agreed to the McAfee End User License Agreement.
Download and Run

NOTE:

• When you click Download and Run above, save the file to your PC, double-click it, and then follow the prompts.
• If prompted to allow apps to make changes to your device, click Yes. 
• Multiple windows might open when the tool runs. Do not close these windows until the tool has completed.
• If the McAfee-DR tool does not fix your problem, continue with the steps below.