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McAfee SNS ProTip for ePolicy Orchestrator: ePO 5.10 upgrade and installation best practices
SNS Emails ID:   SNS1829
Last Modified:  1/31/2019


Before deploying a McAfee product to your site using ePO, McAfee recommends that you first review the following resources:
  • Pre-Installation Auditor (PIA) tool - Before you install or upgrade McAfee ePO, run the Pre-Installation Auditor to reduce or prevent installation or upgrade issues.
Pre-Installation Auditor supports McAfee ePO versions that can directly upgrade to version 5.10. For information about using the Pre-Installation Auditor, review the following:
An important difference between pre-ePO 5.10 versions and ePO 5.10 is the implementation of Cumulative Updates, starting with ePO 5.10.0 Update 2. Versions earlier than ePO 5.10 used full installer packages.
The ePO 5.10.0 Updater tool allows customers to upgrade with more ease and confidence, but also allows McAfee to deliver updates that are cumulative. Customers that  have an ePO 5.10.0 (base), can then apply Update 2 and get all of the fixes that are included in Update 1. For more details, see the "ePO 5.10.0 Cumulative Updates" section in the ePO FAQ article: https://kc.mcafee.com/corporate/index?page=content&id=KB81534

For more resources, visit the ServicePortal and search for related content.

SNS ProTipshelp you maximize your protection with troubleshooting, best practices, how-to tips, and links to Knowledge Center resources.
To receive information about McAfee product updates, sign up for the Support Notification Service at https://sns.secure.mcafee.com/signup_login.

Original Send Date

January 31, 2019

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