To reduce the risk of incurring installation issues, and to reduce the amount of time necessary to complete the installation, follow the recommendations below when installing either a patch or a hotfix:

• Read the Release Notes, which provide information to help you understand what changes to expect, and may contain special instructions that fall outside of the normal installation procedure.
• Read the VirusScan Enterprise known issues article (https://kc.mcafee.com/corporate/index?page=content&id=KB70393), which contains details about issues at the Released to World (RTW) stage, and also issues found post-release.
• Test the installation of the patch or hotfix on a few systems to familiarize yourself with the installation procedure and reduce the risk of failures during the window you have set aside for the installation.
• Test the patch or hotfix in your environment on a few systems before mass deployment to reduce any unexpected impacts that may occur after the network-wide deployment.

For more information on best practices when performing a VirusScan Enterprise patch or hotfix installation, see https://kc.mcafee.com/corporate/index?page=content&id=KB82912.

For more resources, visit the ServicePortal and search for related content.

Ready to Upgrade to McAfee Endpoint Security?
McAfee is offering complimentary upgrade training — in-class and eLearning — for Endpoint Security version 10.5.

To register, click on the link below and create an account. At check out, use the promo code ENSTRAIN17 to take your course for no charge.

• Two-day instructor-led class | REGISTER
  Find a class near you, or take the class as a remote student where available. (NOTE: One seat available per customer, on a first-come, first-served basis.)
   
• eLearning Course |  REGISTER
  Anytime access to classroom content and demos on an unlimited basis (see the course description at:
  https://www.mcafee.com/us/resources/data-sheets/ds-endpoint-security-10.5-upgrade-elearning.pdf

SNS ProTips help you maximize your protection with troubleshooting, best practices, how-to tips, and links to Knowledge Center resources.