To reduce the risk of incurring installation issues, and to reduce the amount of time necessary to complete the installation, follow the recommendations below when installing either a patch or a hotfix:
- Read the Release Notes, which provide information to help you understand what changes to expect, and may contain special instructions that fall outside of the normal installation procedure.
- Read the VirusScan Enterprise known issues article (https://kc.mcafee.com/corporate/index?page=content&id=KB70393), which contains details about issues at the Released to World (RTW) stage, and also issues found post-release.
- Test the installation of the patch or hotfix on a few systems to familiarize yourself with the installation procedure and reduce the risk of failures during the window you have set aside for the installation.
- Test the patch or hotfix in your environment on a few systems before mass deployment to reduce any unexpected impacts that may occur after the network-wide deployment.
For more information on best practices when performing a VirusScan Enterprise patch or hotfix installation, see
https://kc.mcafee.com/corporate/index?page=content&id=KB82912.
For more resources, visit the
ServicePortal and search for related content.
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SNS ProTips help you maximize your protection with troubleshooting, best practices, how-to tips, and links to Knowledge Center resources.
