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McAfee Agent 4.8 Known Issues
Technical Articles ID:   KB77260
Last Modified:  4/8/2017


McAfee Agent (MA) 4.8


This article contains important information about known issues of high or medium rating that are outstanding with this product release. This article will be updated if new issues are identified post-release, or if additional information becomes available. To read the Release Notes, see: PD24332 - McAfee Agent 4.8 Release Notes.

McAfee Agent 4.8 is currently Released to World (RTW). This means that the product is available to all customers on the Product Downloads site and ePolicy Orchestrator (ePO) Software Manager. See KB51560 for detailed information on release cycles.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Release to Support (RTS): N/A
Release to World (RTW): March 25, 2013

Known Issues

No issues at time of RTW release.

Reference Number Related Article Issue Description
KB78582 Issue: All handler information is reset to default and the remote agent log does not display all enabled handlers correctly after upgrading to MA 4.8.
Resolution: This issue is resolved in MA 4.8 Patch 2. Refer to the Knowledge Base article for details.
KB77630  Issue: Incorrect system properties OS Build Number and Free System Drive Space display in ePO for non-Windows systems.
818917   Issue: An upgrade from MA 4.6.x was unsuccessful on some Windows XP SP3 32-bit systems when Avecto Privilege Guard was installed and a reboot had not occurred since the Privilege Guard installation.
Workaround: Avecto Privilege Guard strongly recommends a restart of the system after installation. Alternatively, restarting Avecto Privilege Guard will allow a successful agent upgrade.
848182   Issue: If the MA 4.8 Help extension is installed on an ePO server at version 4.6.6 (or earlier) before updating the server to ePO 5.0 (or later), the MA Help cannot be viewed by Norwegian users after the migration.
Workaround: After upgrading your ePO server, re-install the MA 4.8 Help extension.
848114   Issue: The MA 4.8 Help content is not available even if the McAfee Help extension is installed on ePO 5.1 (or later).
Workaround: There is separate help extension available for ePO 5.1 (or later).
797382   Issue: When client tasks are compared in ePO, the output displays string IDs instead of the actual strings.

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